Support
Common questions and matchday support guidance.
Most issues fall into one of three groups: account access, prediction visibility or paid-league payment state. This page gives users somewhere concrete to land instead of leaving support to guesswork.
I cannot sign in
Use the password reset flow from the login form first. If you signed up with a social provider, return through the same provider you used originally.
My prediction is missing
Check that you are signed into the same account used when the picks were created. Predictions are tied to the saved profile and visible once the correct account is loaded.
My league fee is not showing as paid
Payment status can take a short time to sync after checkout. If the delay continues, the league organiser should verify the payment reference through the admin tools.